DR KATIE KENT
Email: [email protected]
Phone: 0444 574 106
Working Schedule:
Monday: 9:30am - 2:45pm
Buffer time between appointments
New Patients: 30 minutes
Reviews: 20 minutes
Short: 15 minutes
Preferred email responses to patients
Q: How would you like us to respond if a patient asks clinical questions?
A: Please ask them to book a review appt to discuss clinical questions but please cc me on email in case it’s urgent or I need to do something else. Thanks 😊
Q: After a new patient appointment, would you like us to automatically offer a review appointment to your patient for the specified timeframe (eg. 3 months)?
A: I send out reminders at 3 months and tell them to book anyway. Most of them do so I think the system works but happy either way.
Q: What issues or queries do you consider to be needing a short appointment?
A: I would prefer a 20-minute review for most things - if they request a short appt I’d like to check first.
Q: Are you happy for us to convert one of your available New Patient appointments to a Review appointment if need be?
A: Yes no problem
Q: If you are on leave would it be okay to offer your patients a review appointment with another doctor if needed?
A: Yes